Medical Office Receptionist - (Fort Collins) in Fort Collins, Colorado For Sale
General Summary The Front Desk Patient Services Rep is the first employee our patients meet when arriving at the Centers for Gastroenterology. It is this employees job to make a good impression by demonstrating a pleasant, helpful, comforting and efficient approach. Essential Job Functions Greet everyone that comes in the front door directing them to the appropriate office staff. Demonstrate respectful behavior to everyone. Understand and adhere to patient guidelines regarding HIPAA. Check in patients. Check demographic and health insurance information in the system. Distribute and explain appropriate forms to patients. Assist patients with completion of forms. Alert the Medical Assistants that the patient is ready to be seen. Answer the phone on line 1 directing calls from referring providers and pharmacies. Print schedules and create charts for the following days patients. Retrieve, sort and distribute daily mail. Stamp and take outgoing mail to the mailbox. Notify the appropriate person(s) of late patients, schedule cancellations and add-ons. Express information/thoughts clearly and concisely. Communicate information received that might be beneficial to other areas. Continually update/improve personal skill level. Offer recommendations that might improve operating efficiencies and work to implement those ideas. May be cross-trained to work in the Call Center, Procedure Scheduling, Loveland and/or Greeley offices, as needed. Opens or closes the front desk at the beginning and end of the workday. Contacts the answering service at opening and closing notifying them of the designated on-call physician. Makes sure the front door is opened or locked as appropriate. Other duties as assigned. We are an EOE/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity, or veteran status.
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